Privacy Policy

Last updated: 09/12/2025

At Xaurea, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase on www.xaurea.com.

By using our website, you agree to the practices described below.

1. Information We Collect

We collect information to deliver our services effectively and enhance your shopping experience.

a) Personal Information

Collected when you create an account, make a purchase, or contact support:

• Full name
• Email address
• Phone number
• Billing & shipping address
• Payment details (processed securely by payment providers)

Note: Xaurea does not store full credit/debit card information.

b) Non-Personal Information

Collected automatically when you browse our site:

• IP address
• Browser type & version
• Device information
• Pages visited, time spent, clicks, and interactions
• Cookies & tracking data

c) Marketing & Communication Data

Collected when you subscribe to:

• Newsletters
• SMS alerts
• Promotional emails
• Wishlist or back-in-stock notifications

2. How We Use Your Information

Your information is used to provide and improve our services:

• To process and deliver your orders
• To provide customer support
• To personalise your shopping experience
• To send order updates, promotions, and newsletters
• To prevent fraud and enhance site security
• To improve website functionality & analyse user behaviour

3. Cookies & Tracking Technologies

We use cookies to:

• Improve site speed and performance
• Remember your cart items
• Show personalised product recommendations
• Display relevant ads on social media & search engines

You may disable cookies in your browser settings, but some features may not work correctly.

4. Sharing Your Information

We do not sell or trade your personal information.

We only share data with trusted third parties necessary to operate our business:

• Payment gateways (Stripe, PayPal, Razorpay, etc.)
• Shipping & delivery partners
• Email marketing platforms
• Analytics tools (Google Analytics, Meta Pixel)
• Security and fraud-prevention services

All service providers follow strict confidentiality and data-protection policies.

5. Data Protection & Security

We use industry-standard security measures to protect your data:

• SSL encryption
• Secure payment gateways
• Firewall & malware protection
• Limited internal access to personal data

While we follow best practices, no online system is 100% secure.
However, we continuously work to protect your information.

6. Your Rights

Depending on your region, you may have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your data
• Opt-out of promotional emails
• Disable cookies
• Request a copy of the data we store

To request any of the above, contact us at: support@xaurea.com

7. Email & SMS Marketing

By subscribing, you agree to receive updates from Xaurea including:

• New collection launches
• Special offers
• Order updates

You can unsubscribe anytime using the link in the email or contacting us.

8. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their privacy policies or content.

9. Children’s Privacy

Our website is not intended for children under 16 years of age.
We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page.

11. Contact Us

For questions regarding this Privacy Policy, you can contact us at:

📧 support@xaurea.com
🌐 www.xaurea.com